Samsung is a worldwide producer of electronics that sells Galaxy smartphones, tablets, TVs, and home appliances through Samsung.com website and Shop Samsung application. The trade-in program, Samsung Rewards tiers, and Education/Military Offers Program are all combined to make it possible to use multiple discounts on one purchase at once.
Trade-in credit is instantly applied as an estimate, depending on the condition, storage, and model of your smartphone. But it's only an estimate. Samsung sends your new smartphone first, and then you have 15 days since receipt of your new product to send your old product via provided shipping label. Failure to comply with the 15-day requirement, or failure of Samsung's inspection (which is conducted by Samsung's partner Assurant), will result in a deduction of the provisional credit from your purchase price, sometimes even with a $25 deduction.
Samsung offers trade-in credit for smartphones, tablets, smartwatches, earbuds, laptops, and TVs of any brand. The credit amount can reach $1,000, depending on the type of the new and old products and the condition of the latter. In most cases, trade-in credit can be used together with discounts from the sale or Samsung Rewards, although it can't be used with the Education/Military Offers Program discount.
All users accumulate Samsung Rewards points, and even the Silver tier is enough to get 10% discount on accessories and 20% discount on Samsung Care+. These points accumulate and become convertible into cash discounts on future purchases, and Samsung also regularly conducts 2x rewards promotions when the amount of earned points doubles, so timed purchases can yield significantly bigger benefits.
Students, military members, government workers, and first responders receive up to 30% off their purchase in the Offers Program (verification is made via ID.me service or qualifying school email address). However, there is quite a lot of variation in the percentage amount: Galaxy S phones usually get $100-300 off, laptops and tablets are 15-25% off, major appliances can receive the full 30%. The discount can't be used with most other Samsung promotions unless stated otherwise.
If there are multiple discounts applied to one order, the Offers Program discount is applied last – after the trade-in and instant rebate calculations. As a result, the percentage discount is calculated from a lower amount of price compared to the price of a new product itself.
Certain combinations of products – for example, buying a TV together with soundbar that matches with it, or buying several elements of the Bespoke kitchen appliance line – are rewarded with automatic bundle discounts at checkout, sometimes reaching several hundreds dollars worth, without using any promo codes. Bundle discounts operate separately from trade-in and rewards discounts because they depend solely on the product combination in your cart, not on your account.
Certain purchases allow users to receive direct cashback into Samsung Wallet, and once the amount is at least $5, it becomes a Samsung Rewards Card that can be redeemed in all places where Samsung Wallet is accepted. It functions more like prepaid cards rather than regular loyalty points.
The student discount, trade-in values, and bundle structures in Samsung are region-specific and are different in other countries – an American student discount won't apply if you buy from a different country's Samsung storefront, and vice versa. Make sure to check your local Samsung store when comparing international prices.
Samsung will deduct the trade-in credit from the original purchase price. If you ship it in time, but the device is found to be in a worse condition than what you said it was, the deducted amount will be reduced by $25.
Yes, you can trade in devices of any brand – smartphones, tablets, smartwatches, earbuds, laptops, and TVs. The credit amount depends on the particular model and its condition.
In most cases, yes, you can apply trade-in credit or Samsung Rewards points, but the discount from the Education/Military Offers Program discount can't be combined with most other promotions unless specifically stated.
Even the basic Silver tier allows getting 10% discount on accessories and 20% discount on Samsung Care+, and joining the Silver tier is free. Accumulated points allow for further discounts and some of them can be multiplied during the special 2x rewards promotion period.
No, there are differences in percentage amount of the discount, method of verification, and product categories eligible for the discount that are region-specific and tied to your Samsung storefront.
Cashback means monetary value that can be converted into a usable digital Rewards Card once it reaches the required amount of $5. Rewards points accumulate toward purchase discounts and some of the tiers' benefits like the Silver tier's accessory discount.
No, they are automatically applied if your order contains qualifying combinations of products, like buying a TV together with soundbar. These discounts are separate from trade-in credit and Rewards points, and they depend only on what you order, not on your account.
It's an estimate based on the model, storage, and condition you report yourself, applied as a provisional credit. The actual amount depends on the actual condition check by Samsung after you ship your old device to them.