Puma is a worldwide sportswear company offering athletic performance wear and apparel for running, football, and training purposes as well as fashion wear. The company provides a verified 10% student discount via UNiDAYS, a discount for healthcare workers and military, and a 45-day return policy — however, there's no confirmed US loyalty program like AdvoCAT in other countries.
While there are brands where student discounts may be questionable or hard to verify, Puma's official customer service page confirms that there is indeed a verified 10% discount for students in the USA, which is confirmed through UNiDAYS (and not through any other service such as Student Beans). All you need to do is register your email at UNiDAYS and then connect your account in Puma's Student Program section.
The verified healthcare workers have a 20% discount — double of the one provided for students — while service members and teachers have the 10% discount equal to the student one. Everyone is able to verify his status at the official website of the company by using his own verification process, so there's no unified discount program here.
All regular Puma items can be returned within 45 days after receipt if they haven't been used, yet this return policy doesn't apply to limited-edition collaborations, which can only be returned within 15 days from the purchase date (the specific collaborations to be returned in 15 days are listed as PUMA x LAMELO BALL).
In case you want to change the size or color of the purchased item, Puma doesn't provide an exchange program for their customers — instead, they'll refund the money and ask you to reorder a new pair. Of course, it adds a small amount of inconvenience (because you'll be without shoes or money) to this process, so take it into account if you order something against a deadline.
The threshold for the free shipping at Puma is set at $60 (while at competitors like Nike or Adidas, it's usually $50), so you'd have to pay $8 for shipping if you want to buy an item worth less than that. There are faster shipping services offered by the company: expedited one costs $20, while next-business-day shipping costs $30. If you order your goods in Alaska, Hawaii, APO/FPO locations, and US territories, your shipping costs $15 but you'll have to wait 30-45 days for your item.
The loyalty program AdvoCAT (which exists in Malaysia and some other countries) has its equivalents in some countries, but Puma does not provide any points-based loyalty program in the USA. Instead, you may save money at Puma through their newsletters, seasonal promotions, and verified discount programs (for students, military, and healthcare workers).
There is indeed a confirmed 10% student discount at Puma. To get it, you'll have to register your account at UNiDAYS and connect it at Puma's website.
There's a 20% discount for healthcare workers verified at Puma's official website — it's double compared to the 10% student discount.
While all regular Puma products can be returned within 45 days from the purchase date, limited-editions PUMA x LAMELO BALL have a much smaller return period — just 15 days.
Puma doesn't provide an exchange program, so if you want to return the product and order another one, you'll have to return the first one for the refund and place a new order for your product.
There's no confirmed US-based loyalty program at Puma, so you'll be able to save money only through their newsletters and verified discount programs (for healthcare workers, military, and students).
The threshold for the free shipping at Puma is $60 which is much bigger than the threshold of competitors ($50).